Alternate Payment Options
1. You may pay by Credit Card using our Interactive Voice Response System (IVRS) by calling: (888) 442-4088
Visa, MasterCard and Discover accepted.
Please have the following information ready:
- Citation number and/or license plate number
- Credit Card number and expiration date
- Upon approved credit card payment, our IVRS will provide you with a confirmation number. Please be prepared to document this confirmation number.
2. Payments by Mail:
City of San Mateo
P.O. Box 9003
Redwood City, CA 94065-9003
Please include your citation and license plate number on your check or money order.
Do not send cash through the mail.
3. To contact a Customer Service Representative, call us at: (800) 352-7567.