UCLA Citation Review & Adjudication
The following FAQs will help to answer some of your questions about your parking citation.
Questions:
1. How do I pay a ticket/citation?
2. Who is liable for the ticket/citation?
3. Can I get a payment extension?
4. Why did I get a ticket/citation?
5. How do I contest a ticket/citation?
6. Will late fees be attached to the fine amount on my parking citation if it is still in the appeals process?
7. I appealed my parking citation, should I also pay the fine amount?
8. The officer states my permit was altered how can I appeal?
9. I received a ticket for missing plates or improperly displayed or expired tabs. What can I do?
10. I received a notice of a parking violation but I have not visited UCLA. How do I clear the ticket?
11. I sold this car. Why am I getting tickets in the mail?
12. I’m not the owner of the vehicle can I contest the ticket under my name?
13. The permit belongs to my friend can I contest the ticket?
14. What evidence do I need to provide?
15. I have a valid disabled placard why did I get a ticket/citation?
16. If I come in to the office will I get a decision over the counter?
17. When will I receive a decision regarding my appeal?
18. What if my ticket/citation is not in the system?
19. I can’t afford to pay the ticket, what can I do?
20. Can I be arrested if I don’t pay for my ticket?
21. I have an overdue citation. Will my car get booted or towed?
22. My car was booted, how can I get the boot removed?
23. I paid for my ticket at the DMV. Why did I get another late notice?
24. I paid my ticket, but when I went to renew my vehicle’s registration I was told
that my ticket was still unpaid. If I paid my ticket, why isn’t the DMV aware of my payment?
What can I do to clear my citation at the DMV?
25. I paid my ticket late and was told the penalty could not be waived. Can I appeal?
26. If I can’t contest the late fee/citation, can I go to court and have a judge hear my case?
27. I was told that it was too late to contest my ticket. Who can I make an appeal to?
28. My appeal was denied how can I appeal further?
29. Why do I have to pay the ticket in order to have a hearing?
UCLA Citation Review and Adjudication
Phone:(310)825-2029 | Toll-Free Phone:(800)578-0799
Address
555 Westwood Plaza Suite 100
Los Angeles, CA 90095
Telephone Customer Service Hours
7:45am - 10am and 12pm - 2pm, weekdays
Questions & Answers:
1. How do I pay a ticket/citation?
Pay Online:
www.pticket.ucla.edu
Pay in Person:
Although we highly encourage online citation payments, you may pay in person at the Central Ticket Office.
Located at 325 Westwood Plaza, in the James West Alumni Center, just East of Pauley Pavilion
Pay by Mail:
UCLA - Office of Parking Violations
PO Box 3626
Tustin, CA 92781-3626
If your payment is due today we encourage you to pay your citation online or have your payment postmarked with
today's date to avoid additional penalties. Please include your citation and license plate number on your check
or money order and do not send cash through the mail.
After hours payment drop box:
UCLA Citation Review Office
555 Westwood Plaza, Suite 100
Los Angeles, CA 90095
If today is your due date, you must have your envelope time stamped. Time stamp machine is located on the opposite
wall the left of the Citation Reveiw Office. The stamp must be dated on or before midnight. Anything stamped after midnight will
be considered late and late fees will be apply.
2. Who is liable for the ticket/citation?
California State Law holds the registered owner of the vehicle liable for the citation. If a person other than the
registered owner of the vehicle appeals the citation both the owner and the appellant may be held responsible for
the citation.
3. Can I get a payment extension?
Extensions are not grant for parking citations. A payment must be received within 21 days of the date the ticket
was issued, or 14 days from the date of the “Notice of Parking Violation”. Otherwise,
late fees will be added, which often double the ticket fine.
4. Why did I get a ticket/citation?
The citation or notice will indicate the reason the citation was issued under the violation number or code section
violation. Click Here for a full description of the violation.
5. How do I contest a ticket/citation?
You may file an appeal within 21 days of the issue date or your ticket/citation, or within 14 days of the date on
the “Notice of Parking Violation”. Appeals may be submitted online at www.pticket.ucla.edu, by mail or in person
during business hours.
6. Will late fees be attached to the fine amount on my parking citation if it is still in the appeal process?
No. Late fees are only attached if the penalty amount is not paid within the time allotted. If you received your
appeal/administrative disposition results and it was upheld, a late fee will be placed on the penalty amount after
21 calendar days from the date of this notification.
7. I appealed my parking citationat the First Level, should I also pay the fine amount?
Not yet. If you have appealed a parking violation, the parking violation penalty is suspended until you receive
the disposition results of the appeal/administrative review.
8. The officer states my permit was altered. How can I appeal?
You may submit an appeal online at www.pticket.ucla.edu. If the officer states the permit was altered you will need
to provide us with the original permit displayed at the time the citation was issued and an explanation as to why you
are contesting the ticket. If you no longer have the original permit we must conclude the violation was issued correctly.
9. I received a ticket for missing plates or improperly displayed or expired tabs. What can I do?
If you were issued a citation for missing or improperly displayed license plates, or missing, expired or improperly
displayed registration tabs, you must provide valid proof of correction with your citation or notice. Providing a
copy of your car’s registration is not enough to clear the citation.
Correcting violations for missing plates or improperly displayed or expired tabs consists of taking the vehicle to a
California law enforcement officer or agency, getting the vehicle inspected, having the citation signed off and stamped
and then turning it in on time to our agency so your fine may be reduced to $10. Valid proof of correction can be
obtained at UCPD, CHP, and the Marshall’s Inspection Office. These agencies may charge a fee for providing this service.
Paying the service fee does not constitute payment of the fine.
To qualify for the fine reduction, a certificate of correction must be completed by the one of these agencies and
returned in person or by mail with a $10.00 payment.
10. I received a notice of a parking violation but I have not visited UCLA. How do I clear the ticket?
If you received a “Notice of Parking Violation” or “Final Notice” and your vehicle was not at UCLA on the day the ticket
was issued, you must submit and return a copy of your current vehicle registration, notice of the parking violation and
a brief explanation to the UCLA Citation Review Office. The Citation Review Office will review your vehicle registration
along with the vehicle description information on the ticket and will render a decision as to whether or not you are
responsible for paying the parking ticket. You will receive written notice from UCLA that will provide you with the
decision of the parking ticket.
11. I sold this car. Why am I getting tickets in the mail?
If you were the registered owner at the time the ticket was issued, than you are responsible for the ticket. When you
sell a vehicle, you are responsible for notifying the DMV that the vehicle is no longer in your possession, and
providing the DMV with the name and address of the new owner. If you continue to receive parking tickets for this
vehicle, it is probably because the DMV still has your name on record as the legal owner. You must go to the DMV
and fill out a Release of Liability form. Once you have done so, you must submit a copy of the Release of Liability
and also fill out a Declaration of Non-Ownership form provide on the back of the notice we mailed you.
Please submit the documentation as listed on the form and send it to the UCLA Citation Review Office.
12. I’m not the owner of the vehicle. Can I contest the ticket under my name?
Yes. You do not have to own the vehicle in order to contest the ticket/citation but you will be held responsible if
the appeal is not ruled in your favor.
13. The permit belongs to my friend. Can I contest the ticket?
No. The owner of the permit must contest the ticket as permits are not transferable from one person to another.
14. What evidence do I need to provide to contest a citation?
The evidence required depends on the type of violation you received and what you feel will support your claim. For
instance if you received a citation for failing to display your disabled placard you would need to submit copies of
the following; the disabled placard provided by DMV, registration identification card to the disabled placard, and
a copy of the disabled placard holders driver’s license or ID. If the disabled placard does not belong to the
appellant, a written letter from the disabled placard holder is required.
Another example, you forgot to display the permit you purchased or it fell off the window. In this case you would
provide a copy of a permit you purchased at a kiosk, pay station, special event, parking voucher, guest permit, etc.
15. I have a valid disabled placard. Why did I get a ticket/citation?
At UCLA you are required to display a valid UCLA parking permit along with a valid disabled placard. Failure
to display both will result in a parking ticket/citation.
16. If I come in to the office will I get a decision over the counter?
No. The process takes up to 30 days to review and a decision will not be made in person, all decisions are mailed
to the address the appellant provides.
17. When will I receive a decision regarding my appeal?
You should expect to hear from us in 30 days from the date you submitted your appeal. If you have not heard back
from us by mail in 30 days, please check status online at www.pticket.ucla.edu or contact our office.
18. Do I have to pay the ticket/citation if I’m contesting it?
You are not required to pay your citation at the First Level review process. All fines will be placed on hold
once the appeal is received.
19. What if my ticket/citation is not in the system?
If the citation was recently issued, please allow 72 hours for the citation to appear in the system. If you were
issued a hand written citation, we recommend you mail in your appeal or payment as these types of tickets take up
to 30 days to appear in the system.
20. I can't afford to pay this ticket. What can I do?
Parking tickets cannot be contested or cancelled due to an inability to pay. Additional penalties will be imposed
if your ticket is not paid within the prescribed time and a hold may be placed on the registration of your vehicle.
Since parking tickets have been decriminalized, there is no longer any alternative to paymnet of the fine, including
community service.
21. Can I be arrested if I don't pay for my ticket?
No. Parking tickets are not criminal violations in California; however, there are substantial penalties for unpaid
parking tickets. Citations may be subject to boot/tow, DMV hold, collections, and/or tax garnishment.
22. I have an overdue citation. Will my car get booted or towed?
Your vehicle will only become eligible to be booted or towed if the vehicle has five (5) or more delinquent tickets.
If your vehicle is in danger of being booted or towed, you should pay your tickets immediately at
www.pticket.ucla.edu. If you have fewer than five (5) delinquent tickets, your vehicle will not be booted or towed.
However, a hold will be placed on your annual Vehicle Registration until the tickets are paid.
23. My car was booted. How can I get the boot removed?
If an immobilization (booting) device has been placed on your vehicle’s tire, you will find an Immobilization
Notice on your windshield. Bring this notice to UCLA Transportation lobby. Vehicles can only be released during
business hours.
You will have 72 business hours to pay all outstanding penalties and fees. UCLA Parking accepts cash, Visa,
MasterCard, Discover, American Express, Cashier’s Check and Money Order. Personal checks are
not accepted for this purpose. Upon payment, your vehicle will be released if you are the registered owner of
the vehicle and you are a licensed driver.
You must pay all fines and late fines, as well as a boot fee and storage fees, in order to have the boot removed.
Vehicles will only be released to the registered owner. You must also provide a copy (proof) that the vehicle has
current registration.
24. I paid for my ticket at the DMV. Why did I get another late notice?
There is a significant delay (often 30-60 days) between the time a payment is made at the DMV and the time the
UCLA Citation Review Office is notified of the payment. If you paid at the DMV, you may fax your itemized DMV
receipt to 310-206-9601 or bring or mail it to the UCLA Citation Review Office.
25. I paid my ticket, but when I went to renew my vehicle’s registration I was told that my
ticket was still unpaid. If I paid my ticket, why isn’t the DMV aware of my payment? What can I do to clear my
citation at the DMV?
It takes approximately 30 days from the date you paid your ticket at UCLA before the DMV records will show the
payment you made. If you need to obtain your vehicle registration right away you can go to the UCLA Citation Review
Office and request an abstract form. When you present your abstract form along with your vehicle registration fee
you may deduct the dollar amount of the ticket(s) from your registration fee. Abstracts will only be given when
UCLA is able to confirm your payment.
26. I paid my ticket late and was told that the penalty could not be waived. Can I appeal?
No. You cannot appeal the late fee, tickets must be paid within the time prescribed in the California Vehicle
Code which is 21 days from the date the ticket was issued or 14 days from the date of the delinquent parking
notice. If you moved and did not receive your delinquent parking notice and you failed to submit a change of
address with the DMV within 10 days from the date you moved, you will still be held responsible for any
additional late charges.
27. If I can’t contest the late fee/citation, can I go to court and have a judge hear my case?
In order for a judge to hear a case all steps of the appeals process must be followed. Failure to follow any of
these steps and/or being late/skipping payment consists of an automatic denial and the case will not be heard
in court.
28. My appeal was denied how can I appeal further?
If you are dissatisfied with the results of the initial review (Administrative Review) and have been found liable,
you may request an Administrative Hearing. For additional information on the Hearing process please Click Here.
29. Why do I have to pay the ticket in order to have a hearing?
California Motor Vehicle Code Law requires the fine to be paid in full prior to requesting an administrative
hearing by the due date noted on your denial letter. Once you have paid the fine, please contact our
Administrative Hearing Office by your due date at (310) 825-1400.
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